01 / Enquiry
Explain where the property is, who may request access and what help you anticipate.
PARTNER SERVICE · KEYSMAN CERRAJEROS
Spare-key custody for owners of primary homes, holiday apartments and second residences in Mallorca. A clear point of contact when you need to organise authorised property access during your absence.
Ask Keysman about key custody ↗
KEYSMAN · PROPERTY ACCESS · MALLORCAHOW IT WORKS
Explain where the property is, who may request access and what help you anticipate.
Confirm the scope, named authorised contacts, identification requirements, key handover and the applicable charges in writing.
Deposit the agreed spare-key set with Keysman, subject to acceptance and the agreed procedures.
If needed while you are away, request authorised access in advance where possible; interventions are subject to working hours and availability.
SITUATIONS IT CAN HELP WITH
A local point of contact for access to your property during extended absences.
Coordinate access for a plumber, electrician or locksmith with your express authorisation.
Arrange retrieval or an agreed key handover for people you have named.
Ask for help with an access problem or unexpected incident, according to the agreed scope and availability.
QUESTIONS BEFORE STARTING
Keysman does not operate a 24-hour or weekend emergency service. Requests and interventions are coordinated Monday to Friday, in business hours and according to availability.
No. Authorised persons, verification, handover and key return procedures must be agreed in writing before any release.
Not automatically. The standard proposal here concerns custody of keys and arranged authorised access. Any extra service must be expressly quoted and agreed.
Contact Keysman for a personalised quotation based on the location, number of keys and proposed access arrangements. No fixed fee is advertised on this page.
START WITH A CONVERSATION
The service is provided by Keysman Cerrajeros, not by Palma Arrival. Please confirm the final scope, fees, storage arrangements, authorisations and availability directly with Keysman.
Tell us what kind of property you own and when you may need access coordination. Your email app opens a draft addressed to Keysman; nothing is submitted through this website.
No 24-hour service. Available Monday-Friday during business hours; by appointment and subject to confirmation. Do not include door codes, key IDs or an exact address in the first message.
Tell us what kind of property you own and when you may need access coordination. Your email app opens a draft addressed to Keysman; nothing is submitted through this website.
No 24-hour service. Available Monday-Friday during business hours; by appointment and subject to confirmation. Do not include door codes, key IDs or an exact address in the first message.