Choosing local contractors in Mallorca: what to ask first
Compare written scopes, responsibility and access arrangements for property work.
In this guide
The best contractor for a property is the one whose scope, qualifications and communication fit the actual job. A short, accurate brief helps avoid misunderstandings, especially when you are organising work remotely.
Describe the problem rather than a guessed solution
Photograph the affected area without exposing security details. Explain when the issue occurs, its frequency and any previous work. For a sticking entrance, say what happens before asking for a replacement lock.
Ask for the scope in writing
Confirm the work proposed, materials, exclusions, visits required, taxes, estimated programme and how unexpected work must be approved. If comparing quotes, check that each includes equivalent tasks.
Verify relevant credentials
Different jobs may require different professional qualifications or regulated authorisations. Check documentation directly where applicable; avoid assuming that a general maintenance business covers every specialist trade.
Organise secure access
Agree who will meet the contractor and sign for keys or access cards. Limit access to what is necessary for the job, set a return date and record completed handovers. Never send key codes in unsecured group messages.
Close the job properly
Ask for a concise record of what was done, test the result where possible and retain invoices, product documentation and any relevant guarantee terms. Clarify who to contact if the issue recurs.
THE TAKEAWAY
Your practical checklist
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QUICK ANSWERS
Questions worth asking
Should I always choose the cheapest quote?
Compare the same scope and quality of materials, not just the total.
How should a contractor collect keys?
Use an agreed named contact and a record of delivery and return.
