Apartment handover in Mallorca: the complete arrival checklist

A methodical first-day inspection covering utilities, keys, access and handover records.

Mediterranean home, illustrative photography
In this guide

The handover is the point at which practical details become your responsibility. Whether buying or renting, arrange enough time to inspect the property calmly and create a reliable record of its condition.

Prepare a handover folder

Keep the signed agreement, inventory, contact details, meter references and agreed completion items together. Ask who can authorise repairs, who manages the community entrance and what to do if something cannot be tested on the day.

Inspect the essentials first

Record electricity, water and gas readings where applicable. Test hot water, taps, drainage, shutters, doors, windows, essential appliances, internet access and any climate-control equipment. Photograph existing damage and make an agreed written list of unresolved items.

Count every way into the property

Check the main door, terrace or garden access, storage room, letterbox and garage. Count physical keys, protected-key cards, fobs, remotes and access codes separately. Confirm which doors are shared and whether a community administrator controls those systems.

Test doors without forcing them

Open and close each leaf gently; note rubbing, delayed latching or a closer that slams. A key that turns badly may indicate a poorly adjusted door rather than a failed cylinder. Ask a qualified professional to diagnose the assembly before purchasing parts.

Confirm the next contact

Leave the handover with one named point of contact, a process for defects and copies of the signed inventory. A clear record is especially important when owners, tenants and property managers are in different countries.

THE TAKEAWAY

Your practical checklist

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QUICK ANSWERS

Questions worth asking

Is the number of keys usually written in a handover?

It is sensible to include keys and access credentials in the inventory, rather than relying on a verbal explanation.

What if a key does not turn smoothly?

Avoid forcing it; ask for the door and cylinder to be inspected as a system.

PALMA ARRIVAL / PRACTICAL GUIDANCE, NOT INDIVIDUAL PROFESSIONAL ADVICE✦